0bd9 Privacy Policy – Your Data, Your Rights

Section 1

Introduction and Scope

0bd9 ("we", "us", "our") operates the online casino and sports betting platform accessible at 0bd9.club (the "Platform"). We are committed to protecting the privacy and personal data of all individuals who interact with our Platform, including registered players, prospective registrants, and visitors who browse without registering. This Privacy Policy applies to all personal data we process in connection with the Platform.

By using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to the terms of this Privacy Policy, you must not use the Platform. This policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are available on 0bd9.

Section 2

Personal Data We Collect

0bd9 collects personal data through several channels: information you provide directly when registering or using the Platform, information generated automatically by your use of the Platform, and information received from third-party payment and identity verification providers. The categories of personal data we collect include:

Section 3

How We Use Your Personal Data

0bd9 processes your personal data for the following purposes, each of which is necessary for the operation of the Platform or required by applicable legal obligations:

• Account registration and management: to create, maintain, and administer your 0bd9 player account, including processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Identity and age verification: to verify that you meet the minimum age requirement of 21 years and to confirm the accuracy of the information you have provided, as required by our KYC obligations.
• Fraud prevention and anti-money laundering compliance: to detect, investigate, and prevent fraudulent transactions, money laundering, and other prohibited activities on the Platform.
• Customer support: to respond to your queries, resolve disputes, and investigate complaints relating to your account or transactions on 0bd9.
• Personalisation and platform improvement: to analyse aggregate usage patterns, improve game recommendations, and optimise the Platform's performance for players on Bangladesh's mobile networks.
• Promotional communications: to send you information about bonuses, promotions, and platform updates, where you have consented to receive such communications. You may withdraw consent at any time by contacting support.

Section 4

Legal Basis for Processing

0bd9 processes personal data on the following legal bases, depending on the nature of the processing activity:

• Contractual necessity: processing required to fulfil our contract with you as a registered player, including account management, payment processing, and game delivery.
• Legal obligation: processing necessary for compliance with KYC, anti-money laundering, age verification, and other legal requirements applicable to the operation of an online gaming platform.
• Legitimate interests: processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights.
• Consent: processing for optional purposes such as promotional communications and personalised game recommendations, where you have given explicit consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

Section 5

Sharing Your Personal Data

0bd9 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipient, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment service providers: bKash, Nagad, Rocket, Upay, and other approved payment partners receive the minimum necessary account and transaction data to process deposits and withdrawals on your behalf.
• Identity verification providers: third-party KYC service providers receive identity documents and biometric comparison data solely for the purpose of verifying your eligibility to register on the Platform.
• Game and platform technology providers: game studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and NetEnt may receive pseudonymous session data necessary to deliver and audit game outcomes.
• Law enforcement and regulatory bodies: where 0bd9 is legally required to disclose data to law enforcement agencies or regulatory authorities, we will comply promptly. Where permitted by law, we will notify you of such disclosure.

All third-party service providers engaged by 0bd9 are required to implement appropriate technical and organisational security measures to protect your personal data and are prohibited from using your data for any purpose other than those specified in their service agreements with 0bd9.

Section 6

Cookies and Tracking Technologies

0bd9 uses cookies and similar technologies to operate the Platform, remember your preferences, and analyse usage patterns. The following categories of cookies are used:

• Strictly necessary cookies: essential for the Platform to function. These include session authentication cookies and security tokens. They cannot be disabled without breaking core Platform functionality.
• Functional cookies: used to remember your language preference, last-played game category, and display settings so that your experience is consistent across sessions.
• Analytics cookies: used to collect aggregate, anonymised data about how players navigate the Platform. This data is used internally to improve page performance, game discoverability, and the mobile experience on Bangladesh's networks.
• Marketing cookies: used to show relevant promotional content to returning players based on their game preferences. These cookies are only set where you have provided consent.

Most mobile browsers allow you to manage cookie settings through the browser's privacy or settings menu. Disabling strictly necessary cookies will impair the functionality of the Platform. Disabling analytics or marketing cookies will not affect your ability to access games or process transactions.

Section 7

Data Retention

0bd9 retains your personal data for as long as your account remains active and for a period thereafter as required to fulfil our legal obligations. Specifically: account data and transaction records are retained for a minimum of five years following account closure, in line with anti-money laundering and financial record-keeping requirements. Support communications are retained for three years from the date of the interaction. Technical and analytics data is retained in aggregated, anonymised form and is not subject to a defined deletion schedule.

When personal data is no longer required for the purpose for which it was collected and the applicable retention period has expired, 0bd9 will securely delete or anonymise that data. Players who request account closure may submit a data deletion request via the support email. Such requests will be processed within 30 days, subject to any overriding legal retention obligations.

Section 8

Your Rights Over Your Personal Data

Subject to applicable law, you have the following rights in relation to the personal data that 0bd9 holds about you. To exercise any of these rights, please contact us at [email protected]:

• Right of access: you may request a copy of the personal data we hold about you, together with information about how and why it is being processed.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or supplemented.
• Right to erasure: in certain circumstances, you may request that we delete your personal data. This right is subject to our legal retention obligations — where we are required by law to retain data, we cannot action a deletion request in respect of that data.
• Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances, for example while a rectification request is being assessed.
• Right to data portability: where processing is based on your consent or on contractual necessity, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: you have the right to object to processing of your personal data based on legitimate interests, including profiling. You also have the right to object to processing for direct marketing purposes at any time.

0bd9 will respond to all rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reasons for it. We will not charge a fee for handling a rights request unless it is manifestly unfounded or excessive.

Section 9

Data Security

0bd9 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the Platform, encrypted storage of sensitive account data at rest, access controls limiting data access to authorised personnel only, regular security assessments of our Platform infrastructure, and secure protocols governing third-party data processor relationships.

While 0bd9 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, 0bd9 will notify you without undue delay and will take immediate remedial action to contain and address the breach.

Section 10

Third-Party Links and Services

The 0bd9 Platform integrates with third-party game providers and payment processors whose own privacy practices are governed by their respective privacy policies. 0bd9 is not responsible for the privacy practices of these third parties. We recommend that you review the privacy policies of any third-party service you interact with through the Platform. Additionally, 0bd9 does not control and is not responsible for any data collected by payment providers such as bKash, Nagad, or Rocket when you interact directly with their interfaces to complete a transaction.

Section 11

Children and Minors

The 0bd9 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will delete that data immediately and close the associated account without notice. Parents and guardians who believe that a minor may have registered on 0bd9 are encouraged to contact us at [email protected] so that we can take prompt action.

Section 12

Changes to This Privacy Policy

0bd9 reserves the right to update this Privacy Policy at any time. Where changes are material, we will notify registered players by posting a prominent notice on the Platform or by sending a message to the contact details held on your account, no less than 7 days before the updated policy takes effect. The date of the most recent update is displayed at the top of this page. Your continued use of the Platform after the effective date of any update constitutes acceptance of the revised Privacy Policy.

Section 13

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 0bd9 processes your personal data, please contact our support team. We aim to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 14 days. All communications should be directed to our support email address below.

Contact us at: [email protected]